PORTAL

You may also be
interested in

Administration team officer

Sidcup

£24624

11/08/2019

Assistant Manager

Bexleyheath

£0

30/09/2019

Assistant Manager (1)

Greenwich

£0

30/09/2019

Assistant Store Manager

Bexleyheath

£0

30/09/2019

Bar Staff

Bexleyheath

£0

30/09/2019

Border Force Apprenticeship - External

Various Locations

£15123

30/09/2019

Care Assistant

Bexleyheath

£0

30/09/2019

Caretaker

Hailey Road, DA18 4AA

£18564

23/11/2018

Chef

Bexleyheath

£0

30/09/2019

Christmas Sales Assistant

Bexleyheath

£0

09/08/2019

Construcion Pathways UK

Dependent on job

£0

31/07/2019

Conway

England

£0

01/01/2020

Customer Assistant (Night shift)

Bexleyheath

£11

30/11/2019

Data Administrator Apprentice

Bexley Heath

£136

12/08/2019

Domestic Abuse & MARAC Officer

Bexley

£0

19/08/2019

E2 Administrative Assistant

Woolwich

£18700

30/09/2019

Early Years Teaching Assistant

Bexley

£0

03/09/2019

Front Office Associate

Bexleyheath

£0

30/09/2019

General Manager

Bexleyheath

£0

30/09/2019

Graduate Teaching Assistant

Bexley

£0

03/09/2019

Health Care Assistant/Support Worker

Greenwich

£10

31/10/2019

HGV Class 2 Drivers

Bexley

£0

30/09/2019

Maths Teacher

Bexley

£0

03/09/2019

Maths Teaching Assistant

Bexley

£0

08/09/2019

Nursery Nurse

Bexley

£0

03/09/2019

PA to the Principal and Office Manager

Christ the King Sixth Form (Bexley site)

£23929

07/08/2019

Personal Advisor – Leaving Care Team

Bexley

£0

21/08/2019

Picker

Edgington Way SIDCUP, United Kingdom

£0

16/08/2019

Planning Lawyer

Bexley

£0

30/09/2019

Retail Assistant

Bluewater

£0

30/09/2019

Retial Assistant

Dartford

£0

30/09/2019

SEN Case /officer

Bexley

£0

11/08/2019

SEN Teaching Assistant

Bexley

£0

03/09/2019

Service Desk Technician

Dartford

£0

08/09/2019

Sous Chef

Bexleyheath

£0

30/09/2019

Speech and Language Therapist

Bexleyheath

£0

30/09/2019

Store Colleague

Bexleyheath

£0

03/09/2019

Support Officer - Quality Assurance & Contracts

Bexleyheath

£0

12/08/2019

Teaching Assistant

Greenwich

£15600

31/08/2019

Thamesmead Community Archive Manager

Thamesmead

£20000

03/09/2019

UK - Specialist

London

£0

30/09/2019

Year 9 Teacher

Bexley

£0

03/09/2019

logo

Account Manager

  • Sidcup
  • 25000 - 30000
  • Full time
  • Closing date: 15/09/2019
  • ITRM Ltd

 

Job Specification – Account Manager

 

 

 

Your Responsibilities

 

As an Account Manager your role will include the following responsibilities:

 

            Winning and securing new business from existing clients;

 

            Upselling services & products;

 

            Retention of client accounts;

 

            Developing long term trusted relationships with clients;

 

            Co-ordination of sales administration/database/quoting;

 

            Preparing client proposals and report documents;

 

            Account Managing existing and new ITRM clients to ensure services required are delivered both face to face and over the phone;

 

            Integration with technical departments – being a central point of contact for queries, new business, ongoing contracts etc.

 

            Achieving your client and team goals;

 

            Arranging meetings with clients, presentation and proposals as required for continuance of existing and winning new business.

 

            Negotiation of contacts, services and new business. Using your sales and marketing skills to influence decisions, in an ethical and professional manner.

 

            Providing value added service, ensuring the absolute highest of standards at all times.

 

            Maintaining data integrity on ITRM corporate databases in line with the Data Protection Act.

 

            Keeping abreast of technical and industry information - analysis of your market area, keeping up with and reporting on industry fluctuations, market conditions and competitor activity.

 

 

 

Key-Result Areas

 

                  Achieving sales targets.

 

                  Retention of client accounts.

 

                  Activity within client accounts.

 

 

 

Responsible For:

 

                  A pool of dedicated accounts.

 

 

 

 

 

Job contacts within ITRM:

 

The Consultant will have to deal with:

 

            Managers and Directors of ITRM and their staff.

 

 

 

Outside ITRM:

 

            Managers and Directors of External Clients and their staff.

 

            Support companies & Suppliers.

 

 

 

Technical Experience:

 

Demonstrate a working knowledge or understanding of the following:

 

Essential

 

            Experience using MS Office & Internet Explorer

 

            Excellent customer services skills

 

            Account Management skills

 

            Sales Skills

 

            Excellent telephone manner

 

 

 

Desirable

 

            IT infrastructure/hardware/software knowledge

 

            Good overall knowledge: Excel, PowerPoint

 

            Good typing skills: 45WPM +

 

 

 

Professional Experience:

 

Essential

 

            At least 3 years’ experience of working within a sales or account management role.

 

Desirable

 

            2 years+ experience of working within a corporate environment within a multi-tasked role.

 

            Experience working within an IT or Voice Services Organisation

 

 

 

Person Specification:

 

            Loyal/committed individual

 

            Self-motivated

 

            Access to own vehicle required

 

            Self-starter

 

            Exceptional service delivery and customer service skills

 

            Ability to learn new skills quickly and efficiently

 

            Professional and reliable individual

 

            Calm, helpful and efficient under pressure

 

            Excellent Co-ordination, Organisational Skills and able to work to tight deadlines

 

            Very good written and spoken English

 

            Team player

 

            Pro-active

 

            Smart and presentable appearance

 

            Confidence when dealing with people

 

 

Commission is payable in addition to basic salary 

Not found what you are looking for?

If you’re looking for something specific that you haven’t found on our website, click the link below and tell us what it is, and we will try and help you or point you in the right direction.

Get in touch