Coronavirus (COVID-19)

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We are making sure we’re properly prepared in case conditions change.

Following updated government advice we are continuing to actively manage our response to COVID-19.

We’re making sure we’re properly prepared and have detailed plans in place to help minimise disruption to essential services. Based on the advice from the government, the NHS and Public Health England we have postponed public meetings and events; and have closed all community spaces, The Link, the Information Hub and our office on Joyce Dawson Way.

Our top priority is the wellbeing and safety of residents and employees. If you feel unwell or are self-isolating and you need to cancel an appointment with Peabody or one of our contractors please telephone us on 0300 1233456, lines open: 8am–8pm, Monday to Friday.

If you need any other support or advice please get in touch through the website or by phone rather than calling into offices.

22 March 2020

An update on our services

We are following government and public health advice in response to Coronavirus (COVID-19) outbreak. We’re working hard to protect critical services, support the most vulnerable and help keep people safe. We’re monitoring and adapting the way we work as things develop. Please bear with us, as this does mean that there is going to be a significant impact on our services for the time being.

Read more here.

24 March 2020

We are continuing to follow government advice on how we can help reduce the spread of Coronavirus, so we're closing our playgrounds to help keep everyone safe.


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In some instances, we may ask you to tell us if you are self-isolating or have been diagnosed with the virus. For example, if you are asking us, or one of our repairs contractors, to visit your property We will only use this information for the purposes of ensuring the health, safety and wellbeing of our employees, contractors, and wider communities.

Our lawful conditions for processing this information are:
  • We have a legal obligation to ensure the health and safety of our employees/contractors; and
  • Substantial public interest

We won’t disclose this information to anyone else unless it is necessary to do so to comply with any of our legal obligations, or where there is a substantial public interest to do so. For example, we may have to approach Public Health England, or another relevant statutory body, for advice in some instances.

Please visit our full privacy notice to find out more information about how to exercise your rights or what to do if you have any concerns about the use of your data.